Refund Policy

Sesh Game stands behind the exceptional quality of our products. We offer a wide range of cannabis products, including Delta8, Delta9, and emerging cannabinoids, ensuring that there is something for every consumer.

We understand that trying new products can be intimidating, especially when it comes to cannabis. To alleviate any concerns, we offer our comprehensive *WORRY-FREE GUARANTEE*. If you purchase an item and are unsatisfied for any reason, simply return it within 30 days of receipt, and we will provide you with a store gift card to explore other products. Your satisfaction is our utmost priority.

*Order Requirements:*
* - This is your first order from our online store.
* - The returned product must be at least half full.
* - The order must be less than 14 days old from the date of delivery.
- Clearance items and bulk items are not eligible for return.

Upon acceptance of your return, we will facilitate the return of the item to us.

Upon receipt of the returned item, we will promptly email you a gift card or offer a replacement of equal value.

Our dedicated team is always available to assist you. You can reach us through the blue chat widget below or by emailing hi@seshgame.com. 

To initiate a return, kindly contact us at hi@seshgame.com. Should your return be approved, we will provide you with instructions on the return shipping address. However, we kindly request that you bear the shipping costs associated with these returns. Items returned without prior request will not be accepted.
For any return-related inquiries, please do not hesitate to contact us at hi@seshgame.com.

Damages and Issues
Upon receipt of your order, please thoroughly inspect it. Should you discover any defects, damage, or receive an incorrect item, promptly contact us to address the issue.

Exceptions / Non-Returnable Items
Certain types of items are ineligible for return, including sale or bulk items. Please consult our website for specific details regarding your item.

Regrettably, we are unable to accept returns on gift cards.

Exchanges
The most efficient method to obtain the desired item is to return the current item and receive an equivalent value item or credit for the difference.

Refunds
Upon receipt and inspection of your return, we will notify you of its approval status. If approved, the refund will be processed automatically on your original payment method. Please be aware that it may take some time for your bank or credit card company to process and post the refund.

In the event that you have not received your refund within 14 days, kindly contact your credit card company. It may take some time before the refund is officially posted. Subsequently, you should contact your bank, as there is often processing time before a refund is posted.

Should you have exhausted all these steps and still not received your refund, please do not hesitate to contact us at hi@seshgame.com.